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Our Story

Our Story

Since 1896, Pall Mall Barbers have been at the forefront of men’s haircuts and male grooming and have set the agenda for style conscious gentleman for over 123 years in London. To this day, we are driven by our dedication to giving the highest quality experience for our clientele, for each of the 63,196 haircuts we delivered last year.

Our relentless dedication to deepening our knowledge of styling techniques and traditions across the globe have given birth to a world class suite of products and services that combine cutting edge London styling with the very best global male grooming techniques. This focused approach has led to us becoming the largest and most awarded independent barbering business in London with over 52 haircutting seats and 23 award winning products.

A Rich Heritage

A long-established story of providing hairdressing and grooming to gentlemen, our story dates back to London in the 1600s, when the Pall Mall was transformed from an area for croquet-like games played by royalty and nobility into the shopping and hairdressing destination for well-to-do gentlemen from across the capital and world.

As a destination, Pall Mall and St James’ have long held a reputation as home of the best men’s outfitters, barbers, perfumers, and gentlemen’s clubs – frequented by distinguished dandies, politicians, and the upper classes. With such proximity to royal households, many of these businesses are long-standing Royal Warrant holders as suppliers to the royal family

Pall Mall Barbers was originally founded in 1896 as the Pall Mall Toilet Saloon at No. 27 Whitcomb Street, just off London’s iconic Trafalgar Square and Pall Mall. Since then, we’ve served countless gentlemen in our 123 years, helping them look their best and make their first impression count.

An Inspirational tale

Our CEO, Richard Marshall, started working in barbering at the age of 12, sweeping floors and making tea in a barbershop in his hometown. He dropped out of formal education at 15, unable to read or write at the time, and his father encouraged him to find a trade – so he took up barbering as a full-time job.

Richard took a qualification in barbering, winning his college competition two years running, as a student of the year and winning South of England Championships consecutively – heading to the national finals.

This award-winning mentality has driven Richard for his whole career. By the age of 21, Richard had moved to London and started barbering in Mayfair, just off Savile Row, building a loyal clientele and following. At 28, in 2005, he bought the original Pall Mall Barbers store from the previous family owners – growing the business to 6 central London stores and the beginnings of our international expansion.

The Founder of Pall Mall Barbers, Richard Marshall

Barber Story

A serendipitous discovery of an old business card for the Pall Mall Toilet Saloon, whilst renovating the original Pall Mall Barbers store, sent Richard on a quest to discover the history behind his new business.

A lucky twist of fate landed photos of the original store in Richard’s hands, found by a woman in Australia who had been sorting through a box of family belongings. London’s barber shops have some of the most iconic shop fronts in the world.

The red and white striped poles you’ll find outside all our shops date back to the 1500s. Today we continue to focus on giving you the sharpest haircut possible. We offer the highest level of service with modern styles and a blend of modern and traditional techniques to deliver a unique, unparalleled experience.

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Purpose

We exist to empower gentlemen to look and feel fantastic in order to take on the challenge of life and achieve their aspirations. Our dedicated team of male grooming professionals have a combined experience of over 450 and we are passionate about developing partnerships with our clientele through a deep understanding of what they are aiming to achieve.

Every one of our clients receives a grooming experience that is bespoke to their individual needs.

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Commitment to excellence

Pall Mall Barbers operates to exacting standards and has a robust and comprehensive approach to delivering services and developing products and staff to ensure that every grooming experience and product that we develop are of the highest quality.

This focused approach has led to us becoming the most awarded independent and the best barbershops in Europe with 23 award-winning products and over 10 industry awards across our services and products.

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Global Expansion

As the most highly reviewed barbers in Europe, we’ve set our sights on taking the traditional gentleman’s London barbering experience worldwide and what better place to start than in the Big Apple? New York has long been a part of Richard’s dreams of success – since watching Trading Places in his youth, he’s wanted to have his own barbershop in New York City.

We know that the gentlemen of New York will benefit from the attention to detail and expert knowledge and skill that our barbers bring to their work. Every visit to Pall Mall Barbers is more than just a haircut, it’s a lifestyle choice.

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A Royal Appointment

HRH Prince William, The Duke of Cambridge, was welcomed to Pall Mall Barbers as a guest of honour to spend time in the barber chair talking with our barbers about the importance of honesty and openness around mental health.

Our barbers are trained through the  BarberTalk program to help clients talk about their mental health concerns. Prince William is a long-term advocate for mental health issues, and his visit to Pall Mall Barbers was covered globally by the press. For more Evens click here.

Pall Mall Barbers NYC – To Look and Feel Your Best!

Are you ready to rock out to your favourite band at the TODAY Citi Concert Series? The energy and excitement of live music are unmatched but don’t forget to take care of yourself once the show is over. Head on over to Pall Mall Barbers NYC for a relaxing and refreshing experience. Our expert barbers will give you a new and polished look, perfect for your next concert outing. Take some time to pamper yourself and unwind after an amazing performance. Don’t miss out on the opportunity to look and feel your best!

Pall Mall Barbers NYC

10 Rockefeller Plaza Lower Concourse,
New York CityNY 10020
United States (US)
Phone: +1 (212) 586 2220

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Pall Mall Barbers NYC Address: 10 Rockefeller Plaza Lower, New York City, NY 10020, United States

Nearest Train Stations

Book an appointment with our awesome team at Midtown, this can be done via our Website Booking System or by using the free PMB app (available on iOS and Android). Alternatively, call the shop and speak to one of our friendly team members, who will be delighted to make a booking for you.

The service menu provides a full description of what to expect when you visit Pall Mall Barbers Midtown.

Please bring your face covering with you for your appointment. We want to save the NHS. Please find information on our services and visiting restrictions in our COVID-19 section here

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